In-flight mobile services will start soon in India

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In-flight mobile services will start soon in India; Telecom Commission clears proposal 

Telecom Commission today approved a proposal for in-flight mobile services or allowing mobile phone calls and Internet services in domestic and international flights in India, with certain riders, an official said.

In-flight mobileThe Telecom Commission —the highest decision making body of telecom department — also approved regulator TRAI’s recommendations on Internet telephony in its meeting here today.

Another proposal that received approval entails creation of an ombudsman to deal with telecom grievances, telecom secretary Aruna Sundararajan told reporters.

The ombudsman will be set up under TRAI and will require amendment to the TRAI Act.

Nearly 10 million grievances are received per quarter in the telecom sector, she said, adding the new mechanism of ombudsman will lead to a better and satisfactory consumer grievance redressal system.

With this approval, frequent fliers no longer will have to turn on ‘airplane mode’ while taking a flight.

TRAI had said, “As long as the provision of the service is technically feasible and security concerns can be addressed, there should be no regulatory barrier in the provisioning of any of these services.” The telecom regulator had also said that the minimum height at which mobile communication can be made available should be limited to 3,000 metres. An airline flight usually reaches to the height within four to five minutes after take-off as of now.

The telecom regulator then had also said that it is upto the airlines if they want to provide one or both the services namely mobile phone calls and internet services.

The Telecom Commission —the highest decision making body of telecom department — also approved regulator TRAI’s recommendations on Internet telephony in its meeting here today. Another proposal that received approval entails creation of an ombudsman to deal with telecom grievances, telecom secretary Aruna Sundararajan told reporters. The ombudsman will be set up under TRAI and will require amendment to the TRAI Act. Nearly 10 million grievances are received per quarter in the telecom sector, she said, adding the new mechanism of ombudsman will lead to a better and satisfactory consumer grievance redressal system.

 

-PTI/ NEW DELHI / MAY 01, 2018